Covid C19 Update

As of Tuesday 24th March we have made the decision to close the clinic until the government restrictions are lifted.

Our governing body have given updates, which we monitored closely to provide our patients the best information. They have recommended the following system: we call our patients and go through a short 5 minute triage consultation of the new injury/symptoms. From there we either refer you to 111 or proceed to a Zoom online consultation, the first consultation will be up to an hour at £45 and any follow ups 30 minutes costing £25. If following the advice from your zoom conditions does not improve, and a face to face appointment would avoid hospital admission, we then discuss a face to face appointment.

With reported cases of people testing positive to Covid-19 and being asymptomatic, stopping all but essential appointments will minimise the risk of spreading the virus due to the close contact nature of our job .

All appointments that were booked until the end of the lockdown have now been cancelled. Once we have the go ahead to reopen to the public we will contact those who had appointments booked during the lockdown and will update our website and facebook.

We have stretching videos under treatment advise on the website covering our common advised stretches and I have two Pilates teachers working hard to provide online classes, if you are interested please let me know and I’ll pass on your details.

Precautions in the Clinic:

As healthcare providers, we are following the advice from Public Health to help contain the spread of the virus and protect all patients visiting our clinics for emergency appointments. We are keeping up to date with Government advice regarding Covid-19.

We have made the following changes:

  • Cancellation period - we are abolishing our cancellation fees (usually within 24 hours) for the foreseeable future. We would much prefer you to cancel if you feel unwell, are self isolating, have had contact with anyone with coronavirus or would prefer not to come out to a clinic at this time

  • We will be asking all visitors to the clinic to wash their hands on arrival or use the hand sanitiser in the waiting room. We will be either washing our hands or using the hand sanitiser between patients.

  • We have removed all bedding and are using anti-bacterial spray on the treatment couch, chair, desk and door handles after every patient.

  • If any of us or any of our family members becomes ill we will contact all patients with an appointment directly and close the clinic immediately.

Thank you for understanding and your continued support, we look forward to seeing you soon.
Emma, Annie, Kat and Dewi